The following terms and conditions are how to deal with Myanmar Upper Land (MUL).

Reservations
Reservation can be made online, by visiting Myanmar Upper Land | culture & travel website and email directly to office@myanmarupperland.com. Our office in Mandalay is open for information and reservations Monday to Friday from 9:00 am until 6:00 pm, Saturday from 9:00 am to 12:00 noon. 

Payment Procedure
We, Myanmar Upper Land | culture & travel sell our tours and activities with the online payment system. We use  Anyguide.com  as our online payment gateway for the financial matter for a long time. Anyguide.com serve as the online payment platform (payment gateway) between travelers and travel agents. You can learn " How Anyguide.com work" by one click. As soon as you book, you need to make the payment by credit card on the internet. For last minute  (same day ) tour booking, we accept the payment by credit in our office in Mandalay.

What is AnyGuide! AnyGuide is beautifully simple tour management software, which applicable for set tours or customized tours to take payment, communicate with the travelers and travel agent.

Cancelation & Refund
Cancelation fees are subject to the policy of each tour itineraries or activities to cover the cancelation fees of particular hotels, airlines, and other suppliers and will not be charged by Myanmar Upper Land | culture & travel itself. After the tour commences, no refund either in full or part will be given for unused services included in the program.

Child Policy
Regularly,We quote prices for children according to their age. Travelers aged 12 and over will be charged as adults. Children the age of 2 - 12 years will be applied to adult rate. Infant is under two years old. The Child policy can be different for different type of tours.

What is child policy for MUL group (sharing) tour?

Sure, children are always welcome to join our MUL group tours. Travelers aged 12 and over will be charged as adults. A child under 12 years old will be charged 75% of the adult price.  During the group tour in Myanmar, we do not charge for infants under two years old at the time of booking. But we may charge the necessary infant airfares and other charges according to the airlines and hotel’s policy if it occurs.

Responsibility
MYANMAR UPPER LAND | culture & travel and or their agents act only as intermediaries for the person or companies providing accommodation, transport or other services, and assumes no liability or responsibility for injury, accidents, loss, damages to person or property, delays, transport failures, strikes, war, additional expenses of inconvenience caused directly or indirectly by any service provider or by "Force Marjorie", severe weather, acts of God, civil commotion, results of industrial disputes and other factors beyond their control.
MYANMAR UPPER LAND | culture & travel reserves the right to modify or reverse the original tour program in the interest of the clients. However, MYANMAR UPPER LAND | culture & travel will always endeavor fully to adhere to the original tour schedule and arrangements.

Insurance Requirement
It is highly recommended that travel insurance covering health, trip cancelation, lost and damaged luggage, etc. be bought before arrival in Myanmar.

When you plan your trip to Myanmar

On this section you can find information on travel documents, money, etc. that is necessary for your trip to Myanmar. If you have any other questions about going to Myanmar, please feel free to contact us at office@myanmarupperland.com. Due to decades of isolation from the outside world, Myanmar is still feeling the effects of the economic recession. You may have to be patient with some old day to day working procedures, technology and the pace of life in general.

Trip Idea
For more convenience to contemplate your journey plan in Myanmar, here has more detail information.>>>
Myanmar Government announced that starting from 01/09/2016; Our online Visa can be used to enter Myanmar from the following three land border checkpoints with Thailand:

  • Tachileik border checkpoint
  • Myawaddy border checkpoint
  • Kawthaung border checkpoint

Getting Visa
Most foreign nationals require a visa to enter Myanmar. Visa-free travel (for up to 14 days) is allowed for most ASEAN countries except Malaysia and is in the process of negotiation.
Myanmar has embassies in many large countries and additional consulates in some regional cities in China and the USA. Click here for the detail list of Myanmar embassies and consulates abroad>>>
There have most foreign embassies located in Yangon, which is the largest city and business center of Myanmar. There are also Chinese and Indian consulates in Mandalay. Click here for the detail list of foreign embassies and consulates in Myanmar>>>
Myanmar has now an online e-visa system. Its aim is to make the application process simpler for international visitors – particularly those from countries that do not have a Myanmar embassy.
E-visas are currently valid for entry at Yangonand Mandalay (As of launch on 1st November 2014) International Airport, although the system is set to expand to Naypyidaw and the four Thailand border crossing gateways. For e-visa applications, go to the official Ministry of Immigration e-visa website>>>

Due to the sensitive political situation in some border regions, entry and exit via land borders were restricted, but now some have been releasing.
Embassies and consulates can take two weeks or more to process your application and the period of visa validity may range from one to three months. Your passport must be valid for at least six months after your departure from Myanmar. Nationals of sixty-seven countries are currently eligible to apply for Myanmar e-visa click the list of countries.
Furthermore, there is a Frequently Asked Questions (FAQ) section about e-visa>>>

Accommodation
Due to a current shortage, hotels can be relatively expensive, particularly in the major destinations. Depending on your locality in Myanmar, accommodation can start from US$10 to $25 per night for a basic guesthouse with shared bathroom. Upwards of $35 per night will provide you with air conditioning and bathroom attached and for over $70 expect some more luxury and style. Lower rates apply, and bargaining is possible at most hotels during the low season. ( i.e. May to September)

Transport
The most popular way for tourists to travel to Myanmar is by bus or by plane. Buses cost around $10 to $25, depending on the distance traveled and the class of bus. Luxury ‘VIP' buses are also available on most popular routes and charge premium fares. Overland routes to most major cities in Myanmar can be reliable now, and but sometimes uncomfortable if you go to the less famous townships, so flying is often the best option where road conditions are dangerous. Again prices depend on the distance and airline. Domestic flights typically cost about from $ 30 to $135 one way. Traveling by boat is a unique way for the international travelers to experience Myanmar. Price vary and depending on the distance you are going and the speed of your boat. The cruise to Bagan from Mandalay is very popular. Hitchhiking is not usually an option in Myanmar and is inadvisable even for locals.

Hiring a Guide
Hiring a professional English-speaking guide will cost $ 35 per day or more. But depending on the area in Myanmar, locals residents or guides who are willing to charge lower rates can often be found.

Food and drink in Myanmar
Rice is a major component of all Myanmar Cuisine. Variations are regional, like Lower and Upper Myanmar foods or Ethnic like the foods produced by the Shan, Mon or Rakhine people. In cities and towns throughout the country, you will find many Chinese Restaurants. Indian restaurants are also standard. Eating out is not expensive. Expect to pay about K1000 to K3000 for a simple meal at a local restaurant or tea house. For; well-made western food, you should pay no more than K5000 to K10000. Upmarket restaurants in the major cities and main tourist spots will cost more. Tap water is not safe to drink so you will need to buy bottled water, which costs around K200 to K400 per bottle. Domestic-brand Coke costs around K800 for a can. A bottle of domestic beer will cost around K1500.

Archeological Zone and Entry fees
Most historic sites require a one-off entry fee, ranging from US$2 or $25; smaller and less well-known sites are cheaper.
For more details>>>

Money Matters
The kyat (abbreviated as ‘K‘) is the official currency of Myanmar. Kyat comes in notes of value K50, K100, K200, K500, K1000, K5000, and K10,000. There are no coins. For international traveler, the US dollar used widely as an alternative currency, particularly for larger purchases. Smaller purchases such as taxi fares, buses and meals are quoted in and almost always paid for in kyat.

 Accepted the Euro as an exchange currency. Real exchange rates are now available at banks and official money markets. Check the official website of Central Bank of Myanmar. For the latest Myanmar Kyat rate. If you travel outside of Yangon, Mandalay or Naypyidaw, make sure to change enough money before leaving as it can still be difficult to find money changer outside the main cities. Where it's possible, you will probably get a poorer rate. ATMs are also harder to find in these areas. Dollar bills should bring to Myanmar in differing denominations: take more of $10, $5 and $1 bills to pay for hotels, flights and historical sites as Myanmar is an almost entirely cash-based economy with little official banking. Take $100 or $50 bills for exchanging to kyat as larger denominations often command a better rate.

Blemish Free Notes Only. It is important that US dollar bills you bring to Myanmar are in mint condition. Notes with creases, marks, folds and the like – may result in either a lower rate of exchange or the notes not being accepted at all. Pre-2006 dollar bills or ones with the letters AB and CB at the start of the serial number (at the top left the edge of note) may not accept either. So remember when you carry US dollar put them in a safe and flat folder, not in a folding wallet.

Banks, ATMs and credit card Concerns
There are now many ATMs from different local banks that accept international bank and credit cards located throughout the country – although most are in Yangon, Mandalay, Naypyidaw, Bagan and Inle Lake. Cardholders can also withdraw local currency from ATMs and use their cards at a growing number of major outlets such as hotels, restaurants, retailers and even to the less famous townships.

Currently, only Visa, Master Card, Maestro or Cirrus and China's Union Pay can use. As of October 2014, International banks launched an inbound and outbound money transfer facility but only for the International community based in Myanmar. Local banks are in the process of entering the international banking system. For ATM cash withdrawals, bank charge a K5000 fee on each transaction, and set a withdrawal limit of K300,000 per transaction. You may be allowed multiple withdrawals per day but note that internet failure sometimes restricts the use of ATMs in Myanmar. Traveler's checks are not accepted yet in Myanmar.

Telephone, mobile, and the internet
Although the figures of Telephone, mobile and internet availability are improving, only a small percentage of the population has access to a telephone land line. The Internet and mobile accessibility are still weak if you compare to other developed countries but reasonable. However, the situation on the ground is changing rapidly. Internet SIM cards sold by the Ooredoo, Telenor and MPT (Myanmar Post & Telecommunications) networks are now available for as little as K1,500. SIM cards work on a top-up basis, with K1000, K3000, K5000 and K10,000 cards available. Ooredoo and Telenor only became operational in the second half of 2014, so their networks are sometimes still patchy or non-existent in rural areas, but usually work well in towns. They are improving and expanding as quickly as possible.
To purchase a SIM card, the foreign visitors need photocopies of their passport photo page and Myanmar visa page as well as one passport photo. Ooredoo SIM cards are only available for 3G mobile data enabled. Telenor SIM cards are available for both 2G handsets and 3G mobile data. Like in other countries, standard, micro and nano SIM cards are available. The best way to access the internet is from your mobile or its hotspot after you have bought and inserted one of these local SIM cards. Previous government internet restrictions had now lifted, so the user is now free to access most websites and services – including Facebook, Twitter, Gmail, etc..

Working hours in Myanmar
Business hours can vary, but in general, the following applies:
Post offices and other government offices, Monday to Friday 9.30am to 4.30pm.
Business office hours: Monday to Friday 9 am to 5.30pm; some offices open Saturday.
In and around Mandalay a Sabbath day is often observed once a week day off. It is not necessarily Sunday is as common usage in those areas.

Public Holiday in 2017
For more detail...... >>>
The Most Attractive Pagoda Festivals in Myanmar >>>
Here you can see the list of exciting Nat festivals in Myanmar >>>
Here you can see the list of Special Event festivals in Myanmar >>>
Here you can see the list of Festivals in Myanmar calendar >>>

Developmental and other Cultural issues
When preparing for a trip to Myanmar and traveling around the country, it is important to bear in mind the lack of development. It is a poor, the almost entirely cash-based economy with little official banking. The vast areas of the population do not have direct access to the national electricity grid.  The only people of the major cities have been using the internet (mostly are using Facebook) or a fixed telephone line although figures are improving rapidly.

Climate and weather
Most of Myanmar has a tropical monsoon climate with three seasons:
Cold – November to February is winter, but the lower part of Myanmar is not so cold like the upper.
Hot – March to May is summer and intensely hot in most of the country.
Rainy – June to October is the monsoon season, with high rainfall. From June to August, rain can be more persistent, particularly in the Bay of Bengal coast and in Yangon and the Irrawaddy Delta. Normal in September and October, the rain is less intense, and you will have more sunshine.
Mandalay does not have much rain in the rainy season, and the weather is pleasantly fair in the winter.
The most comfortable time to visit is during the winter months. It is the least humid time of year and has the clearest air. It is also the peak tourist season.